Warranty and Return Policy

VoiceComm offers a Limited 90-Day Warranty on our distributed products. This policy only applies to out-of-box defects or failures and does not include buyer's remorse or open-box consumer returns for any other reason. In order to process a Warranty claim or return, the following guidelines and instructions apply:

• All returns require authorization from VoiceComm in the form of an RMA (Return Merchandise Authorization) Number
• RMA numbers are valid for 15 days from issuance
• Only include approved items on RMA in your return
• RMA form must be enclosed in return shipment
• RMA number must be written on the outside of the shipping carton
• Return shipping is responsibility of the customer
• All defective returns are inspected and tested upon receipt - credit will only be issued for items listed on the RMA that are deemed defective by our inspection
• A credit will be issued for all eligible items to be used towards future purchases - no refunds
• Any products returned that are not eligible for credit will be discarded

Failure to comply may result in refusal of return shipment and denial of credit. If you have any questions on the Policy or Process, please contact [email protected].  Thanks for your understanding.

The following brands are not eligible for return. Please contact these manufacturers directly for warranty support.

• Google - Repairs, replacements & warranties - Google Store Help
• JBL – JBL Support - Contact
• LG – Get Product Help & Support | LG USA Support
• LifeProof – Call (888) 533-0735 or visit LifeProof Global Product Warranty
• OtterBox – Call (855) 688-7269 or visit OtterBox Global Product Warranty
• Samsung – SupportHome | Official Samsung Support US